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Common Questions and Answers
Have a question or want to learn more? You can always contact us at info@xpressautoship.com —here are answers to some common ones.
How does the vehicle shipping process work with Xpress Auto Transport?
The process starts by requesting a free quote online or over the phone. Once you book, we schedule pickup with one of our vetted carriers. On pickup day, a full inspection is performed before loading. Your vehicle is then transported to the delivery location, with regular updates provided along the way. Upon arrival, the driver performs another inspection to ensure everything is in the same condition. We offer both open and enclosed transport options, and our customer service team is available throughout the entire process to answer any questions and make things easy.
Is my vehicle insured during transport?
Yes, every vehicle transported by Xpress Auto Transport is fully insured from the moment it’s picked up to final delivery. Our carriers are licensed, bonded, and meet all federal insurance requirements. Before transport, a detailed inspection is conducted and recorded, which is repeated upon delivery to ensure transparency and accountability. While damage is rare, if something does occur, our team will assist you in filing a claim with the carrier to resolve it quickly. You can rest easy knowing your car is covered throughout its journey, whether it’s a short move or a cross-country transport.
How much does it cost to ship a car?
The cost to ship a car depends on several factors, including the distance, vehicle size, shipping method (open or enclosed), time of year, and route demand. For example, shorter distances typically cost less, while cross-country moves and enclosed shipping are higher. At Xpress Auto Transport, we provide transparent pricing with no hidden fees. You can request a quote online or by phone, and we’ll give you a clear breakdown of costs. Our pricing is competitive, and we offer discounts for military members, students, and multi-car shipments. Our goal is affordable, reliable service with excellent value.
How long does it take to ship a vehicle?
Shipping time depends on the distance and route. For short-distance trips, it may take 1–3 days. Cross-country transport can take 7–10 days. Once your shipment is scheduled, we provide a pickup window and estimated delivery date. Drivers may encounter delays due to weather, traffic, or unforeseen events, but we keep you informed every step of the way. If you need faster service, we also offer expedited shipping options for an additional fee. Xpress Auto Transport works hard to get your vehicle delivered safely and on time, with the flexibility to match your schedule.
Can I put personal items in my car during transport?
We recommend keeping personal items out of your vehicle, as carriers are not licensed to transport household goods. However, some drivers may allow up to 100 pounds of personal belongings in the trunk or backseat, as long as they’re securely packed and do not obstruct the driver’s view. Keep in mind, personal items are not covered by carrier insurance and could be inspected by authorities during transport. It’s always best to check with us in advance. For safety and compliance, we suggest removing all valuables, electronics, and important documents before pickup.